Privacy Policy
What we collect when you ask us for a quote, what we do with it, and how we look after it — including the photos you send us and your contact details.
Last updated 23 March 2026
This page explains what we collect when you ask for a quote, upload photos, look around the website or get in touch — and what we do with it, where it is kept and how it is protected.
Overview
This Privacy Policy explains how AA Tree Services Sydney handles personal information submitted through the website, especially quote enquiries for tree removal, pruning, lopping, hedging, stump grinding and storm-damage enquiries.
It applies to information submitted by homeowners, strata representatives, builders, property managers, and commercial clients who use the website to contact us or request a quote.
Information We Collect
We may collect the details you submit through the contact form, including your name, email address, phone number, suburb, message, and any optional images you upload about the job.
We may also collect basic technical information associated with the enquiry, such as the page you submitted the form from, referrer information, and limited analytics or browser data used to improve the website.
- Name and contact details
- Suburb or service-area information
- Details about the requested job
- Site access, urgency, and property context you choose to provide
- Optional uploaded images
- Technical context such as page path, referrer, and traffic-source data
How We Use Enquiry Information
Submitted information is used to respond to your enquiry, prepare quotes, assess the job, arrange site visits where needed, and follow up about the requested work.
We may also use enquiry and usage information to improve the website, understand which services people are looking for, and make the quoting process clearer for future visitors.
We do not sell personal information collected through this website.
Uploaded Photos And Job Information
Photos uploaded through the site may show trees, roofs, fences, driveways, pools, or other site conditions. We use those images to understand the job, provide clearer advice, and prepare a quote or site visit.
Please avoid uploading unnecessary sensitive personal documents. Only send the information needed for us to understand the tree work requested.
Third-Party Services, Cookies, And Analytics
The website may use third-party providers for website hosting, analytics, form delivery, file handling, or email delivery. Those providers may process information only as needed to support the site and enquiry workflow.
Basic analytics or cookie-based tools may be used to understand website traffic, page performance, and how visitors move through the quote process.
Storage And Security
Reasonable steps are taken to protect submitted information and to restrict access to the people or systems needed to respond to the enquiry.
No online method of transmission or storage is completely risk-free, so visitors should avoid submitting unnecessary sensitive information.
Access, Corrections, And Contact
If you would like to update, correct, or ask about information you have submitted through this website, contact AA Tree Services Sydney using the contact details published on the site.
Privacy-related enquiries can be made through the main contact page or by emailing the business directly.