Tree Service FAQs

Send photos of the tree, the access path (driveway or side gate), and anything nearby — fences, rooflines, power lines. Text them to 0497 777 735 or upload through the quote form. We reply with a written fixed price, usually the same day.

Always free, zero obligation. You get a written scope and price covering the method, cleanup, and stump grinding if needed. No pressure to book and no follow-up calls.

A small tree with clear access might cost a few hundred dollars. A large eucalyptus in a tight backyard with crane hire can run into the thousands. The main cost drivers are tree size, access difficulty, proximity to structures, and whether stump grinding is included.

Our tree removal cost guide gives realistic Sydney pricing ranges.

Five main factors:

No. We quote most jobs accurately from photos alone. If the tree is very large, the access is complex, or the scope needs a closer look, we come out in person — still no charge.

Removal is the right call when the trunk is structurally compromised, the root system is failing, the tree is causing foundation or pipe damage, or it is dead beyond recovery. If the canopy is healthy and the issue is just size or clearance, pruning or lopping is usually the better option. Send photos and we will give you an honest recommendation.

That is a large part of our workload. Sectional dismantling between houses, rigging limbs over pools, crane lifts over rooflines — we have the climbing gear, rigging equipment, and experience for confined spaces where standard felling is not an option.

Yes — cocos palms, alexandras, fan palms, date palms. We remove the trunk, dead fronds, and root ball, then clean the site. Tall palms near power lines or rooflines are routine for us. More on our tree removal page.

Most single-tree residential removals take half a day to one full day. Larger trees with crane work or multi-tree clearances may need two days. We confirm the timeframe in the written quote.

Everything is removed unless you ask us to keep firewood or mulch. Green waste is chipped on site where possible and trucked away. The property is raked, blown down, and left ready to use.

Pruning is selective — removing specific branches for clearance, health, or shape while preserving the canopy's natural form. Lopping is heavier — cutting back large sections for outright size reduction. We do both and recommend the right approach for the tree.

Full comparison in our lopping vs pruning guide.

Deciduous trees respond best to winter pruning while dormant. Evergreen natives can be pruned year-round, but late winter is ideal for most species. Flowering trees should be pruned just after blooming. Our pruning timing guide covers species-specific timing.

Every 2 to 5 years for most species. Fast growers near houses — eucalyptus, camphor laurel, brush box, liquidambar — may need annual attention, especially when branches are touching roofs, gutters, or boundary fences.

Significantly. Crown thinning lets wind pass through instead of catching the canopy like a sail. Deadwood removal eliminates branches that are already failing. Weight reduction on heavy lateral limbs lowers the load on the trunk. It will not make a tree storm-proof, but it removes the branches most likely to fail.

Yes — standalone stump grinding is a large part of our workload. We grind old stumps left by previous owners or earlier removals that skipped the grinding step. Our grinder fits through standard side gates. See our stump grinding page for details.

150 to 300mm below ground level for standard jobs — deep enough for turf, garden beds, and general landscaping. For slab prep or paving, we can grind to 400mm or deeper. The grindings can be left as mulch or removed.

Yes — tree hedging is a core service. We handle established screening trees from 3 to 8+ metres using EWPs, climbing gear, and extended-reach power tools. Height reduction, boundary control, and scheduled maintenance for lilly pilly, ficus, murraya, and mixed screens. See our tree hedging page for the full scope.

24/7, yes — including weekends and public holidays. Fallen trees, storm damage, split trunks, hanging branches. Call 0497 777 735 immediately. We prioritise by risk and can usually have a crew on site the same day.

Stay well clear — especially if it has contacted power lines or the trunk is still partially standing. Do not attempt to cut or move anything yourself. Call 0497 777 735 and describe what has happened. We advise on immediate safety and dispatch a crew as fast as possible.

Our storm damage guide covers the full process.

Yes — emergency callouts carry a premium because of urgency, after-hours timing, and unpredictable conditions. But we always give you a clear price before any work starts. No blank-cheque jobs.

In most council areas, yes — for trees above a certain trunk diameter or height. Dead or hazardous trees sometimes qualify for exemptions, but the rules vary by council. Always check before work starts.

Our council approval guide covers the process for the main Sydney councils.

Yes. We can tell you whether your tree is likely to need approval and which council form to use. If a formal arborist report is needed for the DA application, we prepare that too — just ask when you request a quote.

Fines can be substantial — some Sydney councils issue penalties exceeding $10,000 for removing a protected tree without approval. Even if the tree looks dead, check first. It is not worth the risk.

All of Greater Sydney — 12 regions and over 400 suburbs. Eastern Suburbs, North Shore, Inner West, Northern Beaches, Hills District, Parramatta, Ryde, St George, Sutherland Shire, Western Sydney, South West Sydney, and the CBD.

Browse our Sydney service areas to find your suburb.

Planned work is typically scheduled on weekdays. Emergency callouts run 24/7 — weekends and public holidays included. If you need a specific day, mention it when you request a quote.

Yes. AQF Level 3 and Level 5 qualified arborists on every job. $20M public liability insurance — certificates provided before work starts. ABN 84 908 231 900.